Remote Inbound Donor Service Agent

ACD Direct; Provo (UT); Remote; USD 17,000 - 23,000; Part time

Job summary

A customer service organization is seeking experienced professionals for its Winter Campaign Project starting in November. Candidates should have a minimum of 6 months of telephone experience, strong listening skills, and the ability to type at least 40 WPM. Successful applicants will help answer inbound calls and must complete a certification process within 14 days of acceptance. This is a remote position open to self-motivated individuals with a knack for customer service.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Able to type 40 WPM or higher.
• Must demonstrate call control and have strong listening skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Obtain client certifications within 14 days of acceptance.
• Work effectively with minimal supervision.

Skills

Telephone experience

Computer knowledge

Typing speed

Listening skills

Communication skills

Self-motivation

Job description

A customer service organization is seeking experienced professionals for its Winter Campaign Project starting in November. Candidates should have a minimum of 6 months of telephone experience, strong listening skills, and the ability to type at least 40 WPM. Successful applicants will help answer inbound calls and must complete a certification process within 14 days of acceptance. This is a remote position open to self-motivated individuals with a knack for customer service.