Remote Inbound Donor Service Agent

ACD Direct; Toledo (OH); On-site; USD 13,776 - 20,664; Part time

Job summary

A customer service company is looking for experienced professionals to join their remote team during the busy Winter Campaign. Candidates must have at least six months of telephone experience and the ability to type 40 words per minute. This role requires self-motivation and excellent communication skills. Interested applicants should complete the certification process within 14 days of acceptance. The project begins in late November and offers potential for higher earnings based on performance.

Qualifications

• Minimum 6 months formal telephone experience.
• Ability to work with minimal supervision.
• Must type 40 WPM or higher.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Prepare for calls using scripts and follow instructions.
• Complete the certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM or higher

Listening skills

Communication skills

Job description

A customer service company is looking for experienced professionals to join their remote team during the busy Winter Campaign. Candidates must have at least six months of telephone experience and the ability to type 40 words per minute. This role requires self-motivation and excellent communication skills. Interested applicants should complete the certification process within 14 days of acceptance. The project begins in late November and offers potential for higher earnings based on performance.