Remote Inbound Donor Service Agent

ACD Direct; West Wendover (NV); Remote; USD 16,531 - 27,552; Part time

Job summary

A customer service company is seeking experienced professionals for a Winter Campaign Project beginning the last week of November. The role involves answering inbound calls and requires a minimum of 6 months telephone experience. Candidates must be self-directed, possess strong communication skills, and type 40 WPM or higher. Certification for the project starts on October 15th, 2015. Interested individuals should visit the company’s registration page for more details.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self directed and self motivated.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide customer service skills, expertise and support.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Strong listening skills

Excellent communication skills

Job description

A customer service company is seeking experienced professionals for a Winter Campaign Project beginning the last week of November. The role involves answering inbound calls and requires a minimum of 6 months telephone experience. Candidates must be self-directed, possess strong communication skills, and type 40 WPM or higher. Certification for the project starts on October 15th, 2015. Interested individuals should visit the company’s registration page for more details.