Remote Inbound Donor Service Agent

ACD Direct; Hoover (AL); On-site; USD 13,776 - 20,664; Part time

Job summary

A customer service provider is seeking experienced professionals for their Winter Campaign Project starting in late November. The role involves answering inbound calls and requires a minimum of 6 months formal telephone experience. Candidates will complete the certification process within 14 days of acceptance. Ideal applicants are self-motivated with strong communication and listening skills, able to type 40 WPM or more. This is a great opportunity for those looking for flexible work from home options.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to type 40 WPM or higher.
• Strong listening skills and accuracy required.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Certification for the Winter Project is required.
• Complete the certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Communication skills

Call control

Job description

A customer service provider is seeking experienced professionals for their Winter Campaign Project starting in late November. The role involves answering inbound calls and requires a minimum of 6 months formal telephone experience. Candidates will complete the certification process within 14 days of acceptance. Ideal applicants are self-motivated with strong communication and listening skills, able to type 40 WPM or more. This is a great opportunity for those looking for flexible work from home options.