Remote Inbound Donor Service Agent

ACD Direct; Ely (NV); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service provider is seeking experienced professionals for a Winter Campaign Project to take inbound donation calls. Candidates should possess at least six months of telephone experience, be self-motivated, and skilled in communication. You'll need to complete certification within 14 days after acceptance, and you can earn more during this busy campaign. This role allows flexibility as an independent contractor. If you're motivated and skilled in customer service, consider applying.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call center.
• Moderate level of computer knowledge required.
• Must complete certification within 14 days of acceptance.

Responsibilities

• Provide excellent customer service answering inbound calls.
• Take donations and assist enthusiastic callers.
• Prepare independently for calls and follow scripts.

Skills

Strong listening skills

Excellent written and verbal communication skills

Ability to work with minimal supervision

Self-directed and self-motivated

Call control

Typing 40 WPM or higher

Job description

A customer service provider is seeking experienced professionals for a Winter Campaign Project to take inbound donation calls. Candidates should possess at least six months of telephone experience, be self-motivated, and skilled in communication. You'll need to complete certification within 14 days after acceptance, and you can earn more during this busy campaign. This role allows flexibility as an independent contractor. If you're motivated and skilled in customer service, consider applying.