Remote Inbound Donor Service Agent

ACD Direct; Lawrence (KS); On-site; USD 16,531 - 22,041; Part time

Job summary

A customer service company is seeking experienced professionals for their upcoming Winter Campaign Project. The role involves answering inbound calls and providing excellent customer service. Candidates must have at least 6 months of telephone experience, be self-motivated, and have strong communication skills. Certification is required and must be completed within 14 days of acceptance. This project offers the potential for increased earnings during the peak season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to type 40 WPM or higher.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from clients.
• Complete certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivated

Strong listening skills

Written and verbal communication

Call control

Job description

A customer service company is seeking experienced professionals for their upcoming Winter Campaign Project. The role involves answering inbound calls and providing excellent customer service. Candidates must have at least 6 months of telephone experience, be self-motivated, and have strong communication skills. Certification is required and must be completed within 14 days of acceptance. This project offers the potential for increased earnings during the peak season.