Remote Inbound Donor Service Agent

ACD Direct; Rio Rancho (NM); Remote; USD 17,000 - 22,000; Part time

Job summary

A customer service firm is looking for experienced professionals to handle inbound calls for their Winter Campaign Project. Ideal candidates should have a minimum of 6 months of formal telephone experience, along with the ability to work independently and follow scripts. Additional qualifications include strong communication skills and the ability to complete the certification process within 14 days of acceptance. This role promises the potential for significant earnings during a busy project season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and be self-directed.
• Must type 40 WPM or higher and complete the certification process within 14 days.

Responsibilities

• Answer inbound calls for customer service tasks.
• Provide support for donation calls for recognized non-profit organizations.
• Prepare independently for calls and follow provided scripts.

Skills

Telephone experience

Computer knowledge

Self motivation

Listening skills

Communication skills

Job description

A customer service firm is looking for experienced professionals to handle inbound calls for their Winter Campaign Project. Ideal candidates should have a minimum of 6 months of formal telephone experience, along with the ability to work independently and follow scripts. Additional qualifications include strong communication skills and the ability to complete the certification process within 14 days of acceptance. This role promises the potential for significant earnings during a busy project season.