Remote Inbound Donor Service Agent

ACD Direct; Orlando (FL); Remote; USD 32,000 - 42,000; Part time

Job summary

A customer service company is looking for experienced customer service professionals for its Winter Campaign Project. Candidates will handle inbound calls and must complete certification within a short timeframe. Ideal for those with at least 6 months of telephone experience, strong communication skills, and the ability to work independently. The position offers a chance to earn during a busy campaign period, starting late November through late December.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must type 40 WPM or higher.
• Ability to work with minimal supervision.

Responsibilities

• Answer inbound calls from clients.
• Complete the entire certification process within 14 days of acceptance.
• Prepare for calls independently.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service company is looking for experienced customer service professionals for its Winter Campaign Project. Candidates will handle inbound calls and must complete certification within a short timeframe. Ideal for those with at least 6 months of telephone experience, strong communication skills, and the ability to work independently. The position offers a chance to earn during a busy campaign period, starting late November through late December.