Remote Inbound Donor Service Agent

ACD Direct; Olive Branch (MS); Remote; USD 24,000 - 36,000; Part time

Job summary

A customer service provider is seeking experienced customer service professionals for their Winter Campaign Project, starting November. Independent contractors will answer inbound calls, assist clients with donations, and must complete certification in 14 days. Candidates should have at least 6 months of telephone experience, typing skills of 40 WPM, and strong communication abilities. This position offers potential for larger earnings during busy campaigns and allows for self-directed work.

Qualifications

• Minimum 6 months formal telephone experience, ideally call center related.
• Ability to work with minimal supervision and be self-motivated.
• Must have strong listening and communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Assist clients with donations and orders.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-direction

Typing speed of 40 WPM or higher

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service provider is seeking experienced customer service professionals for their Winter Campaign Project, starting November. Independent contractors will answer inbound calls, assist clients with donations, and must complete certification in 14 days. Candidates should have at least 6 months of telephone experience, typing skills of 40 WPM, and strong communication abilities. This position offers potential for larger earnings during busy campaigns and allows for self-directed work.