Remote Inbound Donor Service Agent

ACD Direct; Jackson (TN); On-site; USD 26,000 - 42,000; Part time

Job summary

A customer service organization is looking for experienced customer service professionals to join their Winter Campaign Project. This role involves taking inbound calls for donations and requires a minimum of 6 months of telephone experience. Candidates must be self-directed, possess excellent communication skills, and must be able to type at least 40 WPM. Certification is required within 14 days of acceptance. This project runs from late November through December with significant earning potential.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and self motivate.
• Strong listening skills and accuracy in tasks.

Responsibilities

• Provide customer service by answering inbound calls from enthusiastic callers.
• Assist in donation calls for non-profit organizations.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM

Written communication skills

Verbal communication skills

Self-directed

Listening skills

Job description

A customer service organization is looking for experienced customer service professionals to join their Winter Campaign Project. This role involves taking inbound calls for donations and requires a minimum of 6 months of telephone experience. Candidates must be self-directed, possess excellent communication skills, and must be able to type at least 40 WPM. Certification is required within 14 days of acceptance. This project runs from late November through December with significant earning potential.