Remote Inbound Donor Service Agent

ACD Direct; BLOOMINGTON (MN); Remote; USD 30,000 - 40,000; Part time

Job summary

A customer service provider is seeking experienced customer service professionals for their Winter Campaign Project beginning in late November. Candidates must have at least 6 months of telephone experience, be self-directed, and demonstrate strong communication skills. This independent contractor role involves answering inbound calls and participating in a certification process. Ideal candidates are motivated and able to complete certification within 14 days of acceptance. Potential for larger earning based on performance is highlighted.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to type 40 WPM or higher.
• Must demonstrate call control and accuracy.

Responsibilities

• Provide customer service via inbound calls.
• Participate in certification for the Winter Project.
• Answer calls from clients and take donations.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Ability to work independently

Call control

Job description

A customer service provider is seeking experienced customer service professionals for their Winter Campaign Project beginning in late November. Candidates must have at least 6 months of telephone experience, be self-directed, and demonstrate strong communication skills. This independent contractor role involves answering inbound calls and participating in a certification process. Ideal candidates are motivated and able to complete certification within 14 days of acceptance. Potential for larger earning based on performance is highlighted.