Remote Inbound Donor Service Agent

ACD Direct; Bridgeport (CT); Remote; USD 17,000 - 28,000; Full time

Job summary

A customer service company is seeking experienced professionals to handle inbound calls during their Winter Campaign Project. This remote opportunity requires a minimum of 6 months telephone experience, strong communication skills, and the ability to work independently. Candidates must be motivated and able to complete certification within 14 days. Exciting earning potential is available during this busy campaign which runs through late December.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Complete the certification process within 14 days of acceptance.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Prepare for calls by following scripts.

Skills

Telephone experience

Computer knowledge

Strong listening skills

Excellent written and verbal communication

Self-directed

Typing speed of 40 WPM or higher

Job description

A customer service company is seeking experienced professionals to handle inbound calls during their Winter Campaign Project. This remote opportunity requires a minimum of 6 months telephone experience, strong communication skills, and the ability to work independently. Candidates must be motivated and able to complete certification within 14 days. Exciting earning potential is available during this busy campaign which runs through late December.