Remote Inbound Donor Service Agent

ACD Direct; Henderson (NV); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service company is looking for experienced professionals for their Winter Campaign Project. This role involves taking inbound calls and assisting callers with donations, requiring at least 6 months of telephone experience. Certification for this project starts on October 15th and must be completed within 14 days. Ideal candidates must be self-directed, have strong communication skills, and be able to type at least 40 WPM. This position allows for flexible work as an Independent Contractor with potential for larger earning during the campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must complete the entire certification process within 14 days of acceptance.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Assist clients with their inquiries and donation processing.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM or higher)

Strong listening skills

Written communication skills

Verbal communication skills

Call control

Job description

A customer service company is looking for experienced professionals for their Winter Campaign Project. This role involves taking inbound calls and assisting callers with donations, requiring at least 6 months of telephone experience. Certification for this project starts on October 15th and must be completed within 14 days. Ideal candidates must be self-directed, have strong communication skills, and be able to type at least 40 WPM. This position allows for flexible work as an Independent Contractor with potential for larger earning during the campaign.