Remote Inbound Donor Service Agent

ACD Direct; Carmel (IN); Remote; USD 17,000 - 25,000; Full time

Job summary

A customer service company is seeking independent contractors for a Winter Campaign Project. Candidates should have at least 6 months of telephone experience, preferably in a call center. Responsibilities include answering calls related to donation campaigns and preparing for calls using provided scripts. Certification is necessary and must be completed within 14 days of acceptance. This position offers flexible hours and the potential for increased earnings during the busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls for donation campaigns.
• Prepare for calls with scripts and guidelines.
• Complete the certification process within 14 days.

Skills

Customer service

Listening skills

Written communication

Verbal communication

Self-motivation

Call control

Job description

A customer service company is seeking independent contractors for a Winter Campaign Project. Candidates should have at least 6 months of telephone experience, preferably in a call center. Responsibilities include answering calls related to donation campaigns and preparing for calls using provided scripts. Certification is necessary and must be completed within 14 days of acceptance. This position offers flexible hours and the potential for increased earnings during the busy campaign period.