Remote Inbound Donor Service Agent

ACD Direct; Port Saint Lucie (FL); On-site; USD 13,776 - 20,664; Part time

Job summary

A customer service solutions provider is seeking Independent Contractors for their Winter Campaign Project starting late November. Ideal candidates should possess at least 6 months of telephone experience, have strong communication skills, and be able to work with minimal supervision. This role involves answering inbound calls and assisting with donations for non-profit organizations. Certification begins on October 15th, with potential for future projects based on performance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent communication abilities.

Responsibilities

• Provide customer service support by answering inbound calls.
• Take donations and assist clients over the phone.
• Maintain accuracy and efficiency in customer interactions.

Skills

Customer service

Telephone experience

Written communication

Verbal communication

Call control

Self-directed

Job description

A customer service solutions provider is seeking Independent Contractors for their Winter Campaign Project starting late November. Ideal candidates should possess at least 6 months of telephone experience, have strong communication skills, and be able to work with minimal supervision. This role involves answering inbound calls and assisting with donations for non-profit organizations. Certification begins on October 15th, with potential for future projects based on performance.