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Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included
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Job summary
A leading iGaming company is seeking a Finnish Speaking Customer Support Agent to deliver exceptional service to clients in Malta. This role involves providing support through various channels while enhancing customer experiences. Candidates should be fluent in Finnish and possess strong communication skills. Enjoy competitive bonuses, a lower cost of living in Malta, and the chance to build a career in a vibrant work environment.
Benefits
Qualifications
- Experience in customer service or a similar role is preferred.
- Able to excel in a fast-paced environment.
- Willingness to relocate to Malta.
Responsibilities
- Deliver superior customer support to Finnish-speaking clients.
- Resolve customer questions and concerns swiftly.
- Guide customers through gaming products to enhance their experience.
Skills
Tools
Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience.
- Deliver superior customer support via chat, email, and phone to Finnish-speaking clients
- Quickly and effectively resolve customer questions and concerns
- Guide customers through our gaming products and services to enhance their experience
- Collaborate with team members to maintain high service quality standards
- Record customer interactions accurately in our CRM system
- Collect and relay customer feedback to contribute to service enhancements
- Engage in ongoing training opportunities to improve product knowledge and service skills
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus
- Experience in customer service or a similar role is preferred
- Excellent communication and interpersonal skills, with a focus on customer satisfaction
- Able to multitask and excel in a fast-paced environment
- Familiarity with CRM systems and customer support tools is advantageous
- Willingness to relocate to Malta and embrace a new cultural experience
- A genuine interest in gaming and familiarity with the iGaming industry is a significant asset
- Career growth opportunities in a renowned iGaming company
- International & diverse work environment
- Competitive performance bonuses
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts
- Fully paid training by certified instructors
- ...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.