Remote Inbound Donor Service Agent

ACD Direct; Rock Hill (SC); On-site; USD 13,776 - 20,664; Part time

Job summary

A customer service company is seeking independent contractors for their Winter Campaign Project starting in late November. Ideal candidates should have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. After certification, which begins mid-October, selected agents will handle inbound calls. This role offers flexible working hours and potential for increased earnings during a busy campaign, so motivated individuals are encouraged to apply.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Strong written and verbal communication skills.
• Must complete certification process within 14 days.

Responsibilities

• Answer inbound calls from clients' callers.
• Provide excellent customer service.
• Complete all necessary training and certification.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Listening skills

Communication skills

Call control

Job description

A customer service company is seeking independent contractors for their Winter Campaign Project starting in late November. Ideal candidates should have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. After certification, which begins mid-October, selected agents will handle inbound calls. This role offers flexible working hours and potential for increased earnings during a busy campaign, so motivated individuals are encouraged to apply.