Remote Inbound Donor Service Agent

ACD Direct; Fairbanks (AK); On-site; USD 30,000 - 60,000; Part time

Job summary

A remote call center is seeking experienced customer service professionals for a Winter Campaign Project starting in late November. Candidates must have at least 6 months of telephone experience and possess strong communication skills. As an Independent Contractor, you will answer inbound calls, help take donations, and complete a certification process within 14 days. This role offers competitive earning potential during a busy project period, making it ideal for motivated agents.

Qualifications

• Minimum 6 months of formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the certification process within 14 days of acceptance.
• Work with minimal supervision and maintain accuracy.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Written and verbal communication

Job description

A remote call center is seeking experienced customer service professionals for a Winter Campaign Project starting in late November. Candidates must have at least 6 months of telephone experience and possess strong communication skills. As an Independent Contractor, you will answer inbound calls, help take donations, and complete a certification process within 14 days. This role offers competitive earning potential during a busy project period, making it ideal for motivated agents.