Remote Inbound Donor Service Agent

ACD Direct; Germantown (MD); Remote; USD 13,776 - 27,552; Part time

Job summary

A customer service company is seeking independent contractors for their Winter Campaign Project, starting the last week of November and continuing through late December. Candidates with at least 6 months of formal telephone experience and strong communication skills are preferred. Successful agents will quickly undergo a certification process, enabling them to answer donation calls for various non-profit organizations. Join now to maximize your earning potential with an exciting and dynamic team.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Moderate level of computer knowledge required.
• Ability to work with minimal supervision is essential.
• Must demonstrate accuracy and efficiency in tasks.
• Previous call center experience is a plus.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Follow scripts while taking donations for non-profit organizations.
• Complete the entire certification process within 14 days of acceptance.

Skills

Strong listening skills

Excellent written and verbal communication skills

Self-directed and self-motivated

Call control

Typing speed of 40 WPM or higher

Job description

A customer service company is seeking independent contractors for their Winter Campaign Project, starting the last week of November and continuing through late December. Candidates with at least 6 months of formal telephone experience and strong communication skills are preferred. Successful agents will quickly undergo a certification process, enabling them to answer donation calls for various non-profit organizations. Join now to maximize your earning potential with an exciting and dynamic team.