Remote Inbound Donor Service Agent

ACD Direct; Bloomington (IN); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service firm is looking for experienced customer service professionals for a Winter Campaign Project. As an Independent Contractor, you will handle inbound calls for donations, requiring strong communication skills and experience in telephone services. Candidates must complete a certification process within 14 days. If you have previous telephone experience and the ability to work with minimal supervision, apply now for a chance to earn competitively during this busy project period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Strong listening skills and excellent communication.
• Must demonstrate call control and complete certification within 14 days.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide excellent customer service.
• Prepare independently for calls.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Strong listening skills

Accuracy

Efficiency

Written communication

Verbal communication

Call control

Job description

A customer service firm is looking for experienced customer service professionals for a Winter Campaign Project. As an Independent Contractor, you will handle inbound calls for donations, requiring strong communication skills and experience in telephone services. Candidates must complete a certification process within 14 days. If you have previous telephone experience and the ability to work with minimal supervision, apply now for a chance to earn competitively during this busy project period.