Remote Bi-Lingual Pharmacy Support Agent

IQVIA; Phoenix (AZ); Remote; USD 25,000 - 30,000; Full time

Job summary

IQVIA is seeking a bi-lingual Pharmacy Support Call Center Representative for a 100% remote contract role open to remote US. The position provides payment assistance solutions, including co-pay cards and vouchers, and handles requests such as card activation, program eligibility, and explanation of benefits.

You will deliver first-line support via phone, email, or fax, document resolutions, and escalate unresolved issues as needed. Opportunities to convert to full-time IQVIA staff.

Job description

IQVIA is seeking a bi-lingual Pharmacy Support Call Center Representative for a 100% remote contract role open to remote US. The position provides payment assistance solutions, including co-pay cards and vouchers, and handles requests such as card activation, program eligibility, and explanation of benefits.

You will deliver first-line support via phone, email, or fax, document resolutions, and escalate unresolved issues as needed. Opportunities to convert to full-time IQVIA staff.