Reception & Data Admin Associate II

MaineGuide; Augusta (ME); Presencial; USD 39.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-Life Balance

Health Insurance Coverage

Health Insurance Premium Credit

Dental Insurance

Retirement Plan

Gym Membership Reimbursement

Flexible Spending Accounts

Public Service Student Loan Forgivness

Living Resources Program

Parental leave

Voluntary Deferred Compensation

Descripción de la vacante

The Maine Department of Labor is seeking a courteous Administrative Assistant to staff the reception desk in Augusta, Maine, Monday through Friday, 8 am to 5 pm. You will greet visitors, answer questions, and direct inquiries to the appropriate MDOL bureaus or state resources.

You will also manage data entry, perform special projects, and support general administrative duties such as mail handling and document organization, contributing to a positive, organized office environment.

Formación

• Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
• Ability to use independent decision-making on procedures to follow, information to process, and actions to take per standard procedures.
• Experience providing information and guidance to visitors or callers is preferred.
• Strong knowledge of Excel and other advanced computer applications.
• Excellent communication and customer service skills are highly valued.

Responsabilidades

• Monitor the lobby and greet walk-in visitors and constituents; answer questions and refer to MDOL resources.
• Answer main line and identify issues to route to the correct MDOL bureaus or state resources.
• Enter and maintain data in tracking spreadsheets and support special projects.
• Provide other administrative duties such as photocopying, mail handling, and poster/library maintenance.

Conocimientos

Excellent customer service

Multitasking

Time management

Understand & communicate complex tasks

Discretion with sensitive matters

Excel

Herramientas

Excel

Descripción del empleo

The Maine Department of Labor is seeking a courteous Administrative Assistant to staff the reception desk in Augusta, Maine, Monday through Friday, 8 am to 5 pm. You will greet visitors, answer questions, and direct inquiries to the appropriate MDOL bureaus or state resources.

You will also manage data entry, perform special projects, and support general administrative duties such as mail handling and document organization, contributing to a positive, organized office environment.