Public Health Front Desk & Admin Assistant

State of Main; Lewiston (AL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks of vacation leave

Health Insurance Coverage

Dental Insurance

Retirement Plan

Parental leave

Public Service Student Loan Forgivenes

Job summary

The State of Maine Department of Health and Human Services in Lewiston is seeking a Customer Representative Associate II to provide reception and administrative support. The role involves greeting visitors, screening questions, handling calls, scheduling rooms, and assisting staff with daily office tasks.

Ideal candidates have experience in administrative duties and customer service, and proficiency in MS Word, Excel, Outlook, and SharePoint.

Qualifications

• Skilled in standard workplace equipment and applications including MS Word, Excel, Outlook and SharePoint.
• Experience performing a broad range of administrative duties.
• Experience in customer service with face-to-face client interaction.

Responsibilities

• Greet and screen visitors and determine needs; refer to appropriate staff.
• Receive, route, and log all calls and walk-in traffic.
• Troubleshoot equipment and provide tech assistance guidance.
• Schedule conference and interview rooms; manage room calendars.
• Issue and track visitor access badges.
• Process outbound and inbound mail.
• Inventory and restock office supplies and equipment.
• Train staff covering the reception area.
• Other tasks as assigned within the classification.

Skills

MS Word

Excel

Outlook

SharePoint

Customer service

Administrative duties

Job description

The State of Maine Department of Health and Human Services in Lewiston is seeking a Customer Representative Associate II to provide reception and administrative support. The role involves greeting visitors, screening questions, handling calls, scheduling rooms, and assisting staff with daily office tasks.

Ideal candidates have experience in administrative duties and customer service, and proficiency in MS Word, Excel, Outlook, and SharePoint.