Dynamic Front Desk & Admin Support

State-of-Maine; Lewiston (ME); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

13 paid holidays

Vacation leave

Health Insurance Coverage

Retirement Plan

Job summary

State of Maine, Department of Health and Human Services' OCFS in Lewiston, seeks an Office Assistant II to handle a high volume of calls and direct individuals to the correct OCFS staff and services.

The role requires strong organizational skills, professional communication, and the ability to manage multiple office tasks in a fast-paced environment, with proficiency in Outlook, Excel, and Word, plus data entry and keyboarding.

Qualifications

• Experience in office and administrative support tasks.
• Ability to use independent judgment in prioritizing work within procedures.
• Proficiency with Outlook, Excel, and MS Word required.

Responsibilities

• Manage 100–200 incoming calls daily and direct to appropriate OCFS staff.
• Sort and distribute mail, faxes, and publications; handle communications.
• Redact adoption records for prospective adoptive parents; assist with filing.
• Assist with other administrative tasks and processes as needed.

Skills

Outlook

Excel

MS Word

Reception duties

Data entry

Keyboarding

Tools

Outlook

Excel

MS Word

Job description

State of Maine, Department of Health and Human Services' OCFS in Lewiston, seeks an Office Assistant II to handle a high volume of calls and direct individuals to the correct OCFS staff and services.

The role requires strong organizational skills, professional communication, and the ability to manage multiple office tasks in a fast-paced environment, with proficiency in Outlook, Excel, and Word, plus data entry and keyboarding.