Front Desk & Data Admin Associate II

State-of-Maine; Augusta (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation leave

Job summary

The Maine Department of Labor is seeking a friendly receptionist to greet visitors, respond to inquiries, and route calls to appropriate resources. The role supports the Reception Desk and handles data entry, mailing and routine administrative tasks in Augusta.

Ideal candidates have strong customer service, multitasking abilities, and proficiency with Excel; knowledge of state resources is a plus. A full-time schedule Mon–Fri, 8am–5pm, awaits you in Augusta.

Qualifications

• Experience in office and administrative support.
• Ability to use independent decision-making on processes to follow.
• Strong communication and customer service skills.
• Familiarity with modern office practices and basic data entry.

Responsibilities

• Monitor the lobby and greet walk-in visitors and constituents.
• Answer the main line and route inquiries to the appropriate MDOL resources.
• Enter and maintain data in tracking spreadsheets and databases.
• Perform special projects and routine administrative duties (photocopying, mail, posters).
• Coordinate with other bureaus or state resources for issue resolution.

Skills

Customer service

Multitasking

Time management

Discretion

Excel

Tools

Excel

Job description

The Maine Department of Labor is seeking a friendly receptionist to greet visitors, respond to inquiries, and route calls to appropriate resources. The role supports the Reception Desk and handles data entry, mailing and routine administrative tasks in Augusta.

Ideal candidates have strong customer service, multitasking abilities, and proficiency with Excel; knowledge of state resources is a plus. A full-time schedule Mon–Fri, 8am–5pm, awaits you in Augusta.