Job Responsibilities:
• Works closely with respective departments to implement promotional activities
• Ensure key performance targets are met
• Responsible for all ordering and movement of inventory, stationery and stocks for daily use in the outlet
• Ensure periodic stock takes are conducted accurately
• Responsible for the rostering of all staff at the outlet
• Train staff in the outlet as and when necessary
• Ensure product knowledge is accurately delivered to staff
• Ensure that service team adheres and complies to company’s policies and procedures
• Co-ordinates and ensures daily tasks and duties are conveyed to the team
• Ensuring that the handover, closing and opening procedures are completed in each shift
• Inspects table and glassware for cleanliness and damage
• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies
• Ensure the cleanliness of the outlet is maintained throughout
• Ensure that operations comply with proper food safety regulations
• Interacts positively and professionally with guests, colleagues, and other departments as appropriate and required
• Recommends and suggests specialties to guest, up sells whenever possible
• Handle customer complaints and feedback
• Maintain sound knowledge of the menu and presentation standards for food and drinks
• Carry out any other duties as per the management’s request
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.