WAITER SUPERVISOR

EC MANPOWER PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dining service provider in Singapore is seeking a supervisor to oversee waitstaff and ensure high-quality service. Responsibilities include managing dining operations, handling customer inquiries, and supporting staff training. The ideal candidate will have prior experience in a supervisory role, along with strong leadership and communication skills. This role requires flexibility for weekends and public holidays.

Qualifications

• Prior experience as a waiter/waitress and in a supervisory role required.
• Strong leadership and interpersonal skills essential.
• Excellent communication and customer service abilities needed.

Responsibilities

• Supervise and support waitstaff to ensure high-quality service.
• Monitor and manage dining area operations during shifts.
• Handle customer inquiries and resolve complaints professionally.

Skills

Leadership

Communication

Customer Service

Interpersonal Skills

Job description

Key Responsibilities:

• Supervise and support waitstaff to ensure high-quality service
• Monitor and manage dining area operations during shifts
• Handle customer inquiries and resolve complaints professionally
• Assist with staff scheduling and training
• Maintain cleanliness and presentation standards
• Ensure compliance with food safety and hygiene regulations

Requirements:

• Prior experience as a waiter/waitress and in a supervisory role
• Strong leadership and interpersonal skills
• Excellent communication and customer service abilities
• Able to work weekends, evenings, and public holidays
• Team player with a positive and proactive attitude