F&B Service Team Leader (Lobby Lounge)

PARKROYAL COLLECTION MARINA BAY, SINGAPORE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality property in Singapore seeks a dedicated Service Team Leader for its All Day Dining restaurant. You will support the Outlet Manager in daily operations, ensure service excellence, and oversee staff performance. The ideal candidate has experience in hospitality management and strong customer service skills, willing to work flexible hours. This position offers a comprehensive benefits package, including annual leave and dining discounts.

Benefits

13th month AWS and Performance Bonus

Up to 50% Associate Dining & Accommodation Discounts

Career Development and Training opportunities

Qualifications

• At least 2 years of relevant experience in a similar capacity.
• Willing to work on rotating shifts, weekends and public holidays.

Responsibilities

• Assist the Outlet Manager in operational activities of the restaurant.
• Ensure the restaurant meets the established service standards.
• Delegate duties to subordinates according to hotel standards.

Skills

Interpersonal skills

Customer service skills

Education

Tertiary education in Tourism / Hospitality Management

Job description

As a Service Team Leader, you will be working in the hotel's All Day Dining restaurant and responsible for the following:

Roles & Responsibilities:

• Responsible for assisting the Outlet Manager and Assistant Outlet Manager in all operational activities of the restaurant.
• Ensure that the restaurant meets the high service standards established by the hotel.
• Ensure that SOPs, policies and procedures of the restaurant/hotel are followed.
• Delegate and ensure that subordinates perform their duties according to the standards established by the hotel.
• Perform opening and closing of cashier
• Responsible for monitoring and controlling operational stocks
• Responsible for monitoring operational equipment movement and quantity
• Ensure all storage rooms are clean and well organized
• Ensure opening and closing procedures of the restaurant are well executed
• Any other ad-hoc assignment as assigned by the management.

Requirements:

• Tertiary education in Tourism / Hospitality Management, Food & Beverage Management
• At least 2 years of relevant experience in a similar capacity
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holidays

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted applicants will be notified.