Maintenance jobs in Canada

The Lead Engineer/Engineer (Digitalisation Implementation) supports the Head (Digitalisation Implementation) by managing HTX ICT projects, procurement activities and system maintenance and enhancement initiatives. This role leads end-to-end procurement for project delivery and technology refresh, while ensuring optimal system performance, cost-effectiveness and compliance. The position serves as a key liaison between vendors, stakeholders, and HTX teams in managing outsourced project delivery and maintenance.

Product Management and Adoption• Drive adoption of xDigital’s digital products across the organisation• Explore and evaluate new product features for potential implementation• Plan and execute feature rollouts strategically• Provide technical advice and hands-on support where required• Work with the in-house development team on new features development and maintenance.Procurement and Contract Management• Lead procurement activities for project delivery, technology refresh, and system maintenance• Develop procurement strategies and documentation (e.g., tender specifications, evaluation criteria)• Execute procurement through various mechanisms including open tenders, limited tenders, direct contracting, period contracts and framework agreements• Evaluate vendor proposals and manage tender evaluation process• Negotiate contract terms and conditions with vendors• Manage contract variations and extensions when requiredProject and Vendor Management• Lead end-to-end project delivery, including requirements gathering, implementation, and maintenance phases• Manage vendor relationships, contracts, and service level agreements• Monitor and control project budgets, including forecasting and utilisation tracking• Identify and mitigate project risks throughout the system lifecycleSystem Maintenance and Compliance• Oversee system maintenance and enhancement initiatives• Ensure system is updated to comply with the latest governance policies.• Manage Requests for Information (RFI) during IT audits and implement necessary corrective measures to ensure compliance with GovTech and MHA policies.• Monitor system performance and usage patterns to recommend optimisation strategiesStakeholder Management• Collaborate with business users to gather requirements and propose technical solutions• Coordinate with HTX stakeholders for Approval of Requirements (AOR) development, create technical specifications, consult subject matter experts, and oversee procurement processes for the renewal, support, and enhancement of the HTX ICT system.• Act as point of contact for enterprise software systems used by HTX officers• Prepare and present regular performance reports to management

• Minimum 3-5 years in ICT project management.• Degree in Computer Science or Information Technology or equivalent disciplines.• Participated in full system development life cycle (SDLC), with experience in project or product management.• Proficient in Project or Product Management.• Experienced in implementing cloud or enterprise-scale solution (e.g. ServiceNow, UIPath, Microsoft 365 suite) preferred.• Strong communication skills, both written and verbal.• Strong problem-solving and analytical skills.• Self-motivated and proactive with a strong sense of responsibility• Ability to work independently and collaboratively in a team environmentAll new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance.As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.We wish to inform that only shortlisted candidates will be notified within 4 weeks upon closing of the advertisement.#LI-NL1

HTX is the world’s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore’s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team’s advantage and secure Singapore as the safest place on planet earth.