Enable job alerts via email!
A leading company specializing in machine services seeks a technically skilled individual to maintain and support their equipment. Your role includes cleaning, servicing, troubleshooting, and customer support while ensuring operational standards. This position demands physical capability and a proactive attitude, with opportunities for professional growth.
Job Description
1/ Cleaning & Maintenance
- Perform daily/weekly cleaning of internal and external machine components. Sanitize blender area and ensure hygiene compliance. Check and clean drainage, water lines, and vacuum holes. Maintain freezer cleanliness and temperature standards.
2/ Servicing & Replenishment
- Perform scheduled servicing and health checks on all deployed machines. Replace worn-out or faulty parts such as seals, valves, tubes, and gaskets. Refill and stock machine consumables (e.g., cups, lids, cleaning agents).
3/ Troubleshooting & Repair
- Diagnose and repair electrical/electronic faults (e.g., sensors, PCBs, motors). Fix software-related operational issues (e.g., touchscreen, error prompts). Perform basic plumbing repairs (e.g., water line leaks, connection issues). Update logs for each repair or servicing session with details and photos
4/ Machine Replacement & Installation
- Transport, install, or swap out Smooder machines at customer locations. Ensure machines are properly leveled, connected to power and water lines. Perform final testing to verify machine readiness post-installation.
5/ Customer & On-Site Support
- Respond to urgent service calls within specified SLA timelines. Train staff on basic operation and maintenance if needed. Provide courteous and professional service at customer premises.
6/ Inventory & Spare Parts Management
- Track and manage usage of spare parts and service tools. Flag low stock levels and suggest reorders based on reorder point.
7/ General Support Duties
- Assist in any other operational tasks as required by the business (e.g., event setup, testing prototypes, logistics support)
Job Requirements:
1/ Possess a Class 3 Singapore driving license with a clean driving record.
2/ Physically fit and able to lift and carry heavy loads.
3/ Good communication skills, both verbal and written.
4/ Positive, humble and pro-active attitude. Willingness to learn and contribute to the company.