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Middleware CFT Engineer (Banking Industry)
Job summary
A leading human resources company based in Singapore is seeking a skilled professional to provide global production service operations support. The role involves ensuring service reliability and stability of middleware technologies while collaborating with various teams. Candidates should possess a Bachelor's degree in Computer Science or related fields and have at least 4 years of relevant experience with strong scripting and monitoring skills. This position offers opportunities for continuous improvement and technical expertise application.
Qualifications
- Minimum of 4 years experience in middleware technologies and production services.
- Good understanding of ITIL Service Management framework.
- Ability to work in shifts and support on-call rotations.
Responsibilities
- Provide global production service operations support in middleware technologies.
- Accountable for service reliability and stability of technical scopes.
- Drive a culture of continuous improvements through automation.
Skills
Education
Tools
- Global production service operations support in middleware technologies and platforms.
- Accountable for the overall service reliability, availability and stability of the technical scopes.
- Provide technical expertise for managed workloads, including troubleshooting, analyzing and resolving incidents, problem, service request and change management process.
- Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities.
- Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene.
- Technical analysis of production platforms to identify and remediate performance issues.
- Work collaboratively in teams and develop meaningful relationships to achieve common goals.
- Engage in several DevOps disciplines, namely CI/CD, Continuous Test, Continuous Monitoring, and Continuous Compliance.
- Operation and further development of middleware platforms and the associated interfaces.
- Development of self-service interfaces and their workflows.
- Exercise specialist responsibility in strategic projects and initiatives.
- Minimum Bachelors Degree in Computer Science / Information Technology / Computer Engineering or equivalent.
- Minimum 4 years of experience in the following technical platforms: Operating Systems: Linux, Unix and/or Windows; Middleware Technologies: Axway CFT, Secure Transport, Sentinel & IBM MQ; Monitoring and Data analytics tools: OMI, ServiceNow, Geneos; Scripting tools: Java, Unix Shell, Python, PowerShell, perl.
- Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes.
- Experience in one or more of the following technical platforms: Dockers, Kubernetes, Ansible, Elastic Search, Rundeck, GIT.
- Ability to work in shifts and support On-call in rotations.
- Customer oriented and a strong team player.
- Ability to work in a team and individually.
Please kindly email your updated resume to weizhe.teoh@tg-hr.com.
Regret to inform that only shortlisted candidates will be notified.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.