Hospitality jobs in Singapore

"We Power the Magic!" That's our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

As the in-region Technology & Digital leader for Disney Cruise Line in Singapore, you will shape and execute the product strategy for our Singapore-based operations. You'll represent our global Technology & Digital team on-site, partner with cross-functional stakeholders (e.g., Commercial, Operations, Entertainment, HR, Shipboard), and develop and drive solutions for best-in-class technology and digital experiences in partnership with remote delivery teams across multiple time zones.

This role sits within Technology & Digital for Disney Parks, Experiences, and Products, located in with the Disney Cruise Line team in Singapore.

Key Areas of Responsibility
Regional Technology & Digital Leader

• Serve as the in-region strategic Technology & Digital leader for Singapore operations aligning local business needs with the broader Disney Cruise Line objectives.
• Product Vision & Roadmap
• Co-create a data-informed product vision and multi-year roadmap tailored to Singapore's market needs and operational priorities.
• End-to-End Delivery
• Lead cross-functional squads (UX, engineering, QA) through Agile ceremonies-prioritize backlogs, remove blockers, ensure on-time, high-quality releases with global teams.
• Stakeholder Partnership & Influence
• Build strong relationships with senior leaders in Singapore (Commercial, Operations, Entertainment, HR, Shipboard) to effectively translate regional requirements into technology solutions via structured business cases.
• Leverage your influence to align cross-functional teams, secure buy-in for prioritiy initiatives, and navigate complex organizational dynamics.
• People Leadership
• Directly manage a team of product managers and guide adjacent teams; set regional priorities, allocate resources, and foster a high-performance culture.
• Innovate & Scale
• Identify opportunities for emerging technologies and process improvements; pilot proofs-of-concept in Singapore and scale successful solutions fleet-wide as appropriate.
• Develop and implement outcome-based products and roadmaps that align with strategic goals and deliver measurable business outcomes.
• Risk & Issue Management
• Proactively surface and resolve complex technical, operational, and organizational challenges within the Singapore context; maintain clear reporting on key risks and mitigation plans.

Required Qualifications & Skills

• 10+ years of experience in product management with extensive experience working in technology ideally with delivery and product management roles within a large, matrix organization (hospitality, travel, or related industries preferred)
• Minimum of 3 years managerial experience, proven ability to build, motivate, and develop high-performing geographically dispersed teams.
• Skilled at connecting regional business priorities to global objectives; capable of crafting persuasive business cases and aligning stakeholders around clear, region-specific digital plans.
• Exceptional interpersonal, written, and presentation skills; adept at influencing senior leaders without direct authority.Experience in interpersonal relationships, mentoring, planning and communication.
• Strong written, verbal and research skills with the ability to work well both autonomously and collaboratively
• Comfortability working across global site locations and time zones
• Bachelor's degree is required, with an MBA or equivalent experience highly preferred.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.