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2 994 postes de

Hospitality à United States

Guest Relations Pro — Create Memorable Stays

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Il y a 8 jours
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Guest Relations Pro — Create Memorable Stays
SENTOSA BEACH RESORT PTE LTD
Singapour
Sur place
SGD 20 000 - 60 000
Plein temps
Il y a 8 jours

Résumé du poste

A leading hotel chain in Singapore is seeking a Guest Relations Officer to enhance guest relations and loyalty. The role involves providing support for a smooth Guest Relations operation, handling guest requests professionally, and contributing to a memorable hotel experience. The ideal candidate should have hospitality experience, strong communication skills, and be willing to work shifts. The position offers a 5-day work week, medical coverage, and employee discounts.

Prestations

5-day work week
Learning and Development opportunities
Medical and insurance coverage
Special employee discount
Duty Meals
Shuttle bus provided

Qualifications

  • Preferably has relevant hospitality experience, preferably in the hotel/resort environment.
  • Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers.
  • Experience in guest loyalty program.
  • Willing to do shift work.

Responsabilités

  • Enhance guest relations and loyalty scores.
  • Provide support to ensure a smooth and efficient Guest Relations Operation.
  • Handle all guest requests in a timely, professional, and efficient manner.
  • Provide all-rounded guest services such as checking in and out.
  • Contribute towards a memorable hotel experience for all guests.

Connaissances

Guest communication skills
Guest engagement
Description du poste
A leading hotel chain in Singapore is seeking a Guest Relations Officer to enhance guest relations and loyalty. The role involves providing support for a smooth Guest Relations operation, handling guest requests professionally, and contributing to a memorable hotel experience. The ideal candidate should have hospitality experience, strong communication skills, and be willing to work shifts. The position offers a 5-day work week, medical coverage, and employee discounts.
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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