Assistant Outlet Manager

KRISV CONSULTING SERVICES PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A hospitality consulting firm in Singapore is seeking an energetic Assistant Outlet Manager to oversee daily store operations and lead a team. You will deliver exceptional customer experiences, manage inventory, and ensure compliance with operational standards. The ideal candidate should have a Diploma or Degree in Hospitality/Hotel Management and at least 2 years of supervisory experience in the F&B or retail sectors. This role demands strong leadership and communication skills while thriving in a fast-paced environment.

Qualifications

• Minimum 2 years' supervisory or operations experience in F&B or retail.
• Strong leadership and communication skills required.
• Ability to work in a fast-paced environment and focus on customer satisfaction.

Responsibilities

• Assist in managing daily store operations and lead shift teams.
• Deliver excellent customer service and create a positive store environment.
• Train, coach, and motivate staff to achieve performance targets.
• Manage inventory, cash handling, labour planning, and store SOPs.
• Drive implementation of company programs and operational improvements.
• Ensure compliance with food safety, quality, and operational standards.
• Resolve operational and customer issues promptly.

Skills

Leadership

Communication

Problem-solving

Customer focus

Fast-paced work ability

Education

Diploma/Degree in Hospitality/Hotel Management

Job description

Assistant Outlet Manager (F&B)

Job Summary
We are looking for an energetic Assistant Outlet Manager to support daily store operations, lead the team, and deliver exceptional customer experiences. You will work closely with the Outlet Manager to ensure smooth operations, strong customer service, and adherence to company's standards.

Key Responsibilities

• Assist in managing daily store operations and lead shift teams.

• Deliver excellent customer service and create a positive store environment.

• Train, coach, and motivate staff to achieve performance targets.

• Manage inventory, cash handling, labour planning, and store SOPs.

• Drive implementation of company programs and operational improvements.

• Ensure compliance with food safety, quality, and operational standards.

• Resolve operational and customer issues promptly.

Requirements

• Diploma/Degree in Hospitality/Hotel Management or equivalent.

• Minimum 2 years’ supervisory or operations experience in F&B or retail.

• Strong leadership, communication, and problem-solving skills.

• Customer-focused with the ability to work in a fast-paced environment.

  We are also looking for full time crew who are freshers with part time experience in F&B retail customer facing.