Assistant Housekeeper

GOODWOOD PARK HOTEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent heritage hotel in Singapore is seeking a motivated individual to join their Housekeeping Department. This role requires a minimum diploma qualification and at least 2 years of relevant experience. Responsibilities include liaising with departments for various operational needs, preparing duty rosters, and ensuring guest satisfaction through inspections and feedback management. Ideal candidates should be able to work independently and collaboratively within a team. This position offers an opportunity to contribute to a legacy of excellence in hospitality.

Qualifications

• Minimum diploma qualification or equivalent.
• At least 2 years experience in a similar role.
• Ability to work independently and as part of a team.

Responsibilities

• Liaise with Maintenance Department for projects.
• Prepare duty roster and plan assignments.
• Inspect guest areas and handle complaints.
• Handle guests’ complaints efficiently.

Skills

Teamwork

Independence

Education

Diploma level qualification

Job description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Housekeeping Department.

Reporting to the Executive Housekeeper, your job responsibilities include, but not limited to:

Duties & Responsibilities

• Liaise with Maintenance Department for carrying out of maintenance projects.
• Liaise closely with Front Office for group and VIP arrivals.
• Liaise with Food & Beverage Department for internal and outside catering function.
• Liaise with contractors on schedules for cleaning pest control and gardening etc.
• Prepare the duty roster and plan assignment for both in house and contract workers.
• Carry out daily briefing for the Housekeeping Attendants.
• Inspect guestrooms, corridor pantries, staircases, function rooms, public areas and staff lockers.
• Handle guests’ complaints to the best of her/his ability. Report on the guests’ feedbacks to Executive Housekeeper.
• Control stocks for minibar, carpet/fabric/linen, liaise with suppliers for purchases.
• Assist the Executive Housekeeper to prepare the expenses budget for Housekeeping Department.

Requirements

• Minimum a Diploma level qualification or equivalent.
• Minimum 2 years experience in similar capacity.
• Able to work independently and as a team.
• Able to start within short notice.