Sales Executive (Freight Forwarding/ Logistics) - KV

PASONA SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Job summary

A leading logistics company in Singapore seeks a Sales Executive to manage customer service operations and develop new business opportunities. The ideal candidate will have a degree in Logistics or Supply Chain Management, 2-3 years of sales experience, and strong communication skills, including Japanese. This hybrid role demands effective client interaction and collaboration with teams. Positive attitude and a team-oriented mindset are essential. Competitive package with basic pay and additional benefits offered.

Benefits

Hybrid work arrangement

Basic + AWS

Qualifications

• 2 to 3 years of sales experience in logistics or relocation services required.
• Must have a strong sales track record and pleasant demeanor.
• Ability to communicate effectively and work with diverse backgrounds.

Responsibilities

• Manage customer service operations and client interactions.
• Conduct business development to identify new clients.
• Prepare proposals and ensure adherence to company standards.

Skills

Sales experience in relocation services

Excellent communication skills

Negotiation skills

Japanese speaking

Education

Diploma/Degree in Logistics or Supply Chain Management

Job description

Position: Sales Executive (Freight Forwarding/ Logistics) (Job ID: 19935)

• Redhill
• Hybrid work arrangement
• Basic + AWS

Job Description

• Oversee the day-to-day management of all customer service operations, ensuring timely and efficient handling of client requests, feedback, and service issues.
• Attend to inbound inquiries, service requests, and feedback received via phone, email, or in person, providing accurate and professional support.
• Work closely with the overseas relocation and logistics teams to ensure seamless coordination and uphold high service standards.
• Conduct business development (BD) activities to identify new business opportunities, approach potential clients, and expand the company’s customer base.
• Visit clients’ sites regularly to maintain strong working relationships, understand their requirements, and coordinate operational staff to ensure smooth on-site execution.
• Build and maintain positive long-term client relationships, proactively addressing their needs and offering effective solutions.
• Assist in preparing quotations, proposals, and service agreements in support of sales and business growth efforts.
• Monitor service performance and collaborate with internal departments to promptly resolve any operational or service issues.
• Prepare regular reports on customer service activities, client feedback, and performance metrics.
• Ensure adherence to company policies, service quality standards, and regulatory requirements at all times.

Job Requirements

• Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
• Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics.
• Candidate must have prior “hunter” sales experience.
• Candidate must have an excellent sales track record, strong communication and negotiation skills.
• Candidate must have a pleasant demeanour and a positive attitude.
• Able to work with all levels of people with diverse cultures/backgrounds.
• Possess an outgoing and affable personality.
• A team player.
• Japanese Speaking skill is required to liaise with Japanese clients directly.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.