(Wlds) Customer Service (English tuition centre)

THE WRITER'S PLACE (J10) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent English writing school in Singapore is seeking Customer Service Associates and English & Writing Teacher Specialists to handle student recruitment and customer service tasks. Candidates must be bilingual in English and Mandarin and should be self-driven with strong sales skills. Offering a supportive work environment with benefits including paid leave, medical coverage, and a commitment to work-life balance. Join us in nurturing young writers and improving their English skills.

Benefits

CPF contribution

Paid annual leave

Paid sick leave

Paid Public Holiday

Good medical and dental benefits

Work-life balance

Qualifications

• Only Singaporeans/PR may apply due to quota.
• Must work tuition centre operation hours.
• Required to speak English and Mandarin to liaise with customers.
• Female candidates are required to accompany girls to toilet.
• Must excel in multi-tasking and remembering details.

Responsibilities

• Recruit and enroll students.
• Answer customer enquiries and feedback.
• Provide administrative support.

Skills

Multi-tasking

Problem solving

Sales skills

Communication

Customer service

Job description

Branch: Woodlands

Job Highlights

• No Sundays, Centre Holidays
• Yearly salary increment, Work-life balance, Medical/dental

THE WRITER'S PLACE, The Specialist in Creative Writing

Premier English Writing School

THE WRITER'S PLACE has built a trusted reputation as Singapore’s specialist in English Creative Writing for primary school students since 2009. With over 5,000 students empowered and counting, it is known as The School of Writing by parents. Focused composition lessons are fun, interactive, and designed to make learning easy while driving examination success! Our top-notch curriculum helps students boost their English grades with students often improving by at least one AL band—some even making the leap from AL2 to AL1. Recognised as “Best in Honing Creative Writing Skills” by Parents World Singapore, The Writer’s Place is committed to championing young writers; nurturing mastery in English!

Job description:

• Sales: Recruitment and enrolment of students
• Customer service: Answering customers' enquiries and feedback
• Adminstrative: Provide adminstrative and operation support
• Details upon interview

Job requirements:

• Strictly only Singaporeans/PR may apply (due to quota)
• Must be able to work tuition centre operation hours
• Required to speak English and Mandarin (to liaise with Mandarin-speaking customers)
• Female candiates (required to accompany girls to toilet)
• Excel in multi-tasking, remembering details, problem solving
• Well-spoken, enjoy speaking to customers
• Good at sales and follow up
• Self-driven, organised, confident, initiative

Work days/Location:

• Tues- Fri (10.00am-7.30pm ) & Sat (8.30am-5.30pm)
• Centre is closed: Mon, Sun, PH
• Woodlands Galaxy Community Club (5 min walk from Admiralty Mrt)
• Junction10 mall (Bukit Pajang Mrt)

Job Details & Benefits:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good medical and dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation 3 months

Positions available:

• Customer Service Associate, English & Writing Teacher Specialist (full-time/part-time)

Join us if you can be a driver of success! lnterested candidates, please send inyour resume along with Expected Salary. We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg