(Wlds) Customer Service (English tuition centre)

THE WRITER'S PLACE (J10) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is seeking a Customer Service Associate and English & Writing Teacher Specialist. The role involves recruiting and enrolling students, providing customer service, and administrative support. Candidates must be Singaporeans/PR and fluent in English and Mandarin. This position offers a work-life balance, medical benefits, and a structured salary increment. Join us in nurturing young writers! Interested candidates should send their resume along with their expected salary.

Benefits

Annual salary increment

Paid annual leave

Good medical and dental benefits

Work-life balance

Qualifications

• Strictly only Singaporeans/PR may apply due to quota.
• Required to speak English and Mandarin.
• Previous experience in customer service is preferred.

Responsibilities

• Recruit and enroll students for the tuition center.
• Answer inquiries and feedback from customers.
• Provide administrative and operational support.

Skills

Multi-tasking

Sales

Problem solving

Well-spoken

Job description

Branch: Woodlands

Job Highlights

• No Sundays, Centre Holidays
• Yearly salary increment, Work-life balance, Medical/dental

🌟 THE WRITER'S PLACE, The Specialist in Creative Writing

🌟 Premier English Writing School

THE WRITER'S PLACE has built a trusted reputation as Singapore’s specialist in English Creative Writing for primary school students since 2009. With over 5,000 students empowered and counting, it is known as The School of Writing by parents. Focused composition lessons are fun, interactive, and designed to make learning easy while driving examination success! Our top-notch curriculum helps students boost their English grades with students often improving by at least one AL band—some even making the leap from AL2 to AL1. Recognised as “Best in Honing Creative Writing Skills” by Parents World Singapore, The Writer’s Place is committed to championing young writers; nurturing mastery in English!

Job description:

• Sales: Recruitment and enrolment of students
• Customer service: Answering customers' enquiries and feedback
• Adminstrative: Provide adminstrative and operation support
• Details upon interview

Job requirements:

• Strictly only Singaporeans/PR may apply (due to quota)
• Must be able to work tuition centre operation hours
• Required to speak English and Mandarin (to liaise with Mandarin-speaking customers)
• Female candiates (required to accompany girls to toilet)
• Excel in multi-tasking, remembering details, problem solving
• Well-spoken, enjoy speaking to customers
• Good at sales and follow up
• Self-driven, organised, confident, initiative

Work days/Location:

• Tues- Fri (10.00am-7.30pm ) & Sat (8.30am-5.30pm)
• Centre is closed: Mon, Sun, PH
• Woodlands Galaxy Community Club (5 min walk from Admiralty Mrt)
• Junction10 mall (Bukit Pajang Mrt)

Job Details & Benefits:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good medical and dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation 3 months

Positions available:

• Customer Service Associate, English & Writing Teacher Specialist (full-time/part-time)

Join us if you can be a driver of success! lnterested candidates, please send inyour resume along with Expected Salary. We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg