Warehouse Manager

Green Olive Group Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Warehouse Operations Manager to oversee all aspects of warehouse operations. The role requires managing inbound and outbound processes, ensuring efficient inventory controls, and leading a team of warehouse staff. The ideal candidate has 5-8 years of logistics experience with at least 3 years in a managerial role, and excellent leadership and problem-solving skills are essential. This position is crucial for maintaining safety and efficiency in operations.

Qualifications

• Minimum 5–8 years of warehouse or logistics experience.
• At least 3 years in a supervisory or managerial role.
• Hands-on experience managing inbound and outbound operations.

Responsibilities

• Oversee end-to-end warehouse operations including inbound and outbound activities.
• Manage inventory records and conduct cycle counts.
• Lead and train warehouse staff while ensuring process optimization.

Skills

Knowledge of warehouse operations

Leadership and management skills

Problem-solving abilities

Communication skills

Education

Diploma or Bachelor’s degree in Logistics, Supply Chain Management

Tools

Warehouse Management Systems (WMS)

Job description

Job Summary

The Warehouse Operations Manager is responsible for overseeing end-to-end warehouse operations, including inbound receiving, storage, inventory control, outbound dispatch, and distribution. This role ensures efficient, accurate, and cost-effective warehouse activities while maintaining safety, quality, and service-level targets.

Key Responsibilities

1. Inbound Operations

• Manage and supervise inbound shipments from suppliers, factories, and third-party logistics providers

• Plan and coordinate receiving schedules to optimize dock utilization

• Ensure accurate receiving, verification, and documentation of goods (PO matching, GRN, discrepancies)

• Oversee put-away processes to ensure correct storage locations and FIFO/FEFO compliance

• Resolve inbound issues such as shortages, damages, and delivery delays

2. Outbound Operations

• Oversee outbound picking, packing, staging, and dispatch activities

• Ensure on-time and accurate fulfillment of orders

• Coordinate with delivery team, freight forwarders, and courier partners

• Monitor loading operations and ensure shipment accuracy and documentation

• Manage urgent, priority, and special shipment requests

3. Inventory Management

• Maintain accurate inventory records and stock integrity

• Conduct cycle counts and support full physical stock takes

• Monitor inventory levels, slow-moving, and obsolete stock

• Investigate and resolve inventory discrepancies and variances

• Ensure proper handling of damaged or returned goods

4. Warehouse Planning & Optimization

• Optimize warehouse layout, space utilization, and material flow

• Develop and implement standard operating procedures (SOPs)

• Improve productivity through process improvement and best practices

• Support WMS implementation, enhancements, and system accuracy

5. Team Leadership & Supervision

• Lead, train, and supervise warehouse supervisors and operators

• Plan manpower requirements and shift schedules

• Set performance targets and conduct regular performance reviews

• Promote a culture of accountability, teamwork, and continuous improvement

6. Health, Safety & Compliance

• Ensure compliance with workplace safety, security, and regulatory requirements

• Enforce safe material handling and equipment usage (forklifts, pallet jacks, etc.)

• Conduct safety briefings, audits, and incident investigations

7. Coordination & Reporting

• Coordinate with procurement, sales, customer service, and logistics teams

• Prepare and present operational reports (KPIs, productivity, accuracy, costs)

• Track and improve key metrics such as OTIF, order accuracy, inventory accuracy

Key Performance Indicators (KPIs)

• Inbound receiving accuracy and turnaround time

• Outbound order accuracy and on-time dispatch

• Inventory accuracy and stock variance

• Warehouse productivity and labor efficiency

• Safety incidents and compliance levels

Requirements & Qualifications

Education

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Operations, or related field

Experience

• Minimum 5–8 years of warehouse or logistics experience

• At least 3 years in a supervisory or managerial role

• Strong hands-on experience managing inbound and outbound operations

Skills & Competencies

• Strong knowledge of warehouse operations and inventory control

• Experience with Warehouse Management Systems (WMS)

• Good leadership and people management skills

• Strong problem-solving and analytical abilities

• Effective communication and coordination skills