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A global logistics company in Singapore is seeking a Warehouse Coordinator to oversee afternoon operations. Responsibilities include managing sorting, loading processes, inspecting damages, and ensuring timely dispatch. The role requires strong computer skills, dispatch knowledge, and effective communication with customers. This is a permanent, fully on-site position with a working schedule of 11.30am to 10pm, Monday to Friday, and 1pm to 5pm on Saturdays.
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Job Description:
The Warehouse Coordinator plays a critical role in managing various tasks associated with afternoon operations. This position supports multiple in-building functions, including Dispatch, Delivery Change Request, COD, and internal delivery (same building).
Afternoon cycle Sort and Load: Coordinate and manage the sorting and loading processes.
Damage Inspection: Inspect, repack, and follow up on in-building damages. At times, onsite inspections might be required.
Inbuilding Pickups and Deliveries: Handle internal customers pickups and deliveries (same building)
Night Dispatch: Manage night dispatch, Delivery Change Request, self-lodge, and sorting the undeliverable packages.
Shuttle Support: Ensure the afternoon and evening export shuttles are timely, and no volume is left behind.
Undelivered Packages Follow-Up: Follow up with customers to try to get these out for delivery again.
Warehouse Scanning: Perform warehouse scanning as needed.
Supervisory Backup: Serve as a backup for the PM Assistance Supervisor during absences.
Ad-Hoc Tasks: Share self-lodge and self-collect tasks, cover for onsite when necessary.
Dispatch: General Singapore dispatch knowledge.
Computer Literacy: Strong computer literacy and ability to quickly learn new systems.
Physical Requirements: Ability to carry up to 20kg, although this is not required frequently (50% deskbound).
Work Attitude: Diligent with a strong work ethic.
Customer Service: Ability to communicate effectively with internal and external customers, demonstrating a customer-oriented attitude. Good email and phone etiquette
This is a fully on-site role. The candidate will be required to work 5.5 days per week (Alternate Saturday). The working hours are 11.30am to 10pm (Mon-Fri), 1pm - 5pm (Sat).
Employee Type:
Permanent
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