WAITER / WAITERESS

JOB CONSULTANCY GLOBAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking a dedicated guest service staff member responsible for warmly welcoming guests, managing table reservations, and ensuring a memorable dining experience. Ideal candidates will possess strong communication skills, a service-oriented attitude, and the ability to work under pressure. This role involves working weekends and public holidays, offering a dynamic work environment.

Qualifications

• Must be able to work weekends, public holidays and on split duty.
• Must possess service oriented attitude and be adept at handling guests.
• Must be able to work under stress and be adaptable.

Responsibilities

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guests with table reservations.
• Assist guests while seating.
• Ensure guests are serviced within the specified time.
• Able to answer any questions regarding the menu and assist with menu selections.
• Able to anticipate any unexpected guest need and react promptly and tactfully.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Maintain cleanliness, upkeep, organization, and maintenance of the restaurant space.
• Communicate standard operation procedures to staff to assure quality and consistency of service.
• Know menu, menu prices, and composition of food and beverage menu items; be familiar with all daily specials with proper plating procedures and restaurant promotions.

Job description

Responsibilities

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guests with table reservations.
• Assist guests while seating.
• Ensure guests are serviced within the specified time.
• Able to answer any questions regarding the menu and assist with menu selections.
• Able to anticipate any unexpected guest need and react promptly and tactfully.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Maintain cleanliness, upkeep, organization, and maintenance of the restaurant space
• Communicate standard operation procedures to staff to assure quality and consistency of service
• Know menu, menu prices, and composition of food and beverage menu items; be familiar with all daily specials with proper plating procedures and restaurant promotions

Good Knowledge of multi cuisine and good communication skills in particular for this position

Qualifications

• Must be able to work weekends, public holidays and on split duty
• Must possess service oriented attitude and be adept at handling guests
• Must be able to work under stress and be adaptable