Waiter

XIAO LONG KAN CQ PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore seeks friendly and attentive staff to provide exceptional customer service, assist guests with menu choices, and manage food and drink orders. Candidates should possess strong communication skills and the ability to maintain a tidy dining area. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about customer satisfaction.

Qualifications

• Experience in customer service roles in a restaurant setting is preferred.
• Ability to communicate effectively with team members and guests.
• Familiarity with POS ordering systems would be advantageous.

Responsibilities

• Greet and escort customers to their tables.
• Serve food and drink orders.
• Ensure compliance with health department regulations.

Job description

Job Description

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Any other duties as assigned by the Outlet Manager