VP, Wealth Client Segment Control Testing Leader

Citigroup Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A global financial services firm in Singapore is seeking a VP, Wealth Client Segment Control Testing Leader. This role involves leading quality assurance processes, conducting compliance testing, and managing operational risks. The ideal candidate should have 6-10 years of experience in risk management and compliance, strong analytical skills, and a degree in a relevant field. This position offers a full-time opportunity with a hybrid work model.

Qualifications

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Strong analytical skills to evaluate complex risk and control activities.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Conduct routine testing of internal activities and processes to ensure adherence to quality standards.
• Support quality testing for business function quality control.
• Stay up-to-date with quality assurance testing tools and strategies.

Skills

Operational risk management

Compliance

Analytical Thinking

Stakeholder Management

Communication

Education

Bachelor's degree

Master’s degree preferred

Tools

Microsoft Office

Job description

Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Career Opportunity

Shape your Career with Citi

We’re currently looking for a high-caliber professional to join our team as VP, Wealth Client Segment Control Testing Leader - Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst- C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.

Position summary

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities

• Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
• Stay up-to-date with the latest quality assurance testing tools and strategies
• Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk
• Management
• Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
• Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
• Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
• Identify any monitoring breaks and suggest enhancements
• Avoid conflicts of interest and appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi’s Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Bachelor's/University degree, Master’s degree preferred

Additional information

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Job Family Group: Controls Governance & Oversight

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Job Family: Quality Assurance, Monitoring & Testing

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Time Type: Full time

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Most Relevant Skills: Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management

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Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.