Veterinary Client Care Coordinator

Singapore Veterinary Health PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A veterinary health services provider in Singapore seeks a Client Service Coordinator to enhance patient flow and maximize the vet team's productivity. Responsibilities include providing exceptional client service, supporting the Client Service Manager, and managing client documentation. The ideal candidate holds a diploma, has client service experience, and possesses excellent communication skills. A background in veterinary or medical fields is preferred, and love for animals is a plus.

Qualifications

• Hands-on experience in a client-facing service environment.
• Independent and self-motivated with the ability to meet tight timelines.
• Medical background with training in medical terminology is preferred.

Responsibilities

• Support Client Service Manager with day-to-day duties.
• Provide exceptional service and ensure client comfort.
• Route clients and pets for superior care.
• Complete required documentation and assist incoming clients.
• Dispense instructions and schedule future appointments.

Skills

Client service skills

Interpersonal communication

Multi-tasking

Attention to detail

Education

Diploma or equivalent professional qualification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A veterinary health services provider in Singapore seeks a Client Service Coordinator to enhance patient flow and maximize the vet team's productivity. Responsibilities include providing exceptional client service, supporting the Client Service Manager, and managing client documentation. The ideal candidate holds a diploma, has client service experience, and possesses excellent communication skills. A background in veterinary or medical fields is preferred, and love for animals is a plus.