Vertical Services Growth Lead (Hybrid Work)

Helpling GmbH & Co. KG; Singapore; Hybrid; Confidential; Full time

Job summary

A leading service platform in Singapore is seeking a Category Lead for Vertical Services to drive category strategy and operational excellence. The ideal candidate has over 5 years of experience in category management or operations, preferably in the gig-economy sector. You will foster partner relationships and enhance service quality in a fast-paced environment. This role offers a competitive salary, performance bonus, and a flexible hybrid work environment.

Benefits

Competitive compensation

Performance bonus

Personal and professional development opportunities

Hybrid work environment

Qualifications

• 5+ years’ experience in category management, operations, or business ownership roles.
• Experience in marketplaces, gig-economy platforms, logistics, or service businesses preferred.
• Strong operational understanding and ability to build structured systems and processes.

Responsibilities

• Drive category strategy and execution for vertical services.
• Manage partner engagement and operational performance of service providers.
• Ensure service quality and cultivate a strong service culture.

Skills

Category management

Operations

Marketplace experience

Data analysis

Stakeholder management

Service quality focus

Job description

A leading service platform in Singapore is seeking a Category Lead for Vertical Services to drive category strategy and operational excellence. The ideal candidate has over 5 years of experience in category management or operations, preferably in the gig-economy sector. You will foster partner relationships and enhance service quality in a fast-paced environment. This role offers a competitive salary, performance bonus, and a flexible hybrid work environment.