Transfer Agency Specialist

HSBC; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global bank in Singapore is seeking a high-caliber professional for the role of Transfer Agency Specialist. This position requires at least 5 years of experience in Transfer Agency or fund services. Responsibilities include ensuring accurate setup and operation in transfer agency services, maintaining client satisfaction, and developing solutions for service improvement. Ideal candidates should have strong interpersonal skills, be self-motivated, and possess operational knowledge of banking products, especially unit trusts.

Qualifications

• A minimum of 5 years of experience in Transfer Agency, fund services, or related areas.
• Ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products, especially unit trusts.

Responsibilities

• Review setup templates and ensure accurate completion.
• Analyze and review sales charges and fees computation.
• Maintain internal control standards including audits.
• Facilitate transfer agency services operations.

Skills

Banking products knowledge

Interpersonal skills

Teamwork

Self-motivated

Client focus

Education

University degree in relevant disciplines

Job description

We are currently seeking a high calibre professional to join our team as a Transfer Agency Specialist.

In this role you will:

• Review of set up templates and ensure that Fund Set-up, agent set-up and other static data set up are raised by the operations team accurately and completed timely and according to Fund Manager’s instruction.
• Analyze and perform periodic review of loads set up to ensure that sales charges, realization charge and trailer fee are correctly computed.
• Ensure appropriate mechanisms are in place to track and document the instruction received and implement effective solutions to maintain client satisfaction
• Ensuring proper procedure and timely update of the Fund Manager’s changes to the set up instruction.
• Facilitate the execution of day-to-day operations for the transfer agency services in processing, reporting and query handling activities.
• Develop streamlining focus for service delivery improvement, risk mitigation and/or enhanced product offering
• Maintain internal control standards, including timely implementation of internal and external audit observations
• Develop streamlining focus for service delivery improvement, risk mitigation and/or enhanced product offering
• Undertake and lead projects as assigned from time to time including User Acceptance Test
• Service oriented and client focused, proactive and responsive approach

To be successful you will need:

• University degree with relevant disciplines preferred
• A minimum 5 years of experience with knowledge in Transfer Agency, fund services or related areas preferred
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills
• Strong Team Player and have the ability to work with others

Opening up a world of opportunity

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.