Training Center Operations & Customer Care Exec

STAFFKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local recruitment agency in Singapore is looking for an individual to handle course administration, support training operations, and engage stakeholders. The role requires candidates who can efficiently manage inquiries and assist in various marketing efforts. Experience in customer service is preferred. This position offers a basic salary of $3600 with bonuses, alongside opportunities for career progression.

Qualifications

• Candidates with customer service experience are welcome.

Responsibilities

• Handle enquiries, course registrations, and day-to-day training administration efficiently.
• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.
• Support marketing activities, update collaterals, and assist in outreach events.
• Source, negotiate, and monitor outsourcing partners and vendors to ensure service quality and compliance.
• Collaborate with internal teams and external partners to enhance the Training Centre's reputation.

Job description

A local recruitment agency in Singapore is looking for an individual to handle course administration, support training operations, and engage stakeholders. The role requires candidates who can efficiently manage inquiries and assist in various marketing efforts. Experience in customer service is preferred. This position offers a basic salary of $3600 with bonuses, alongside opportunities for career progression.