TikTok and PIPO FCC Compliance Manager - Global Payment

TikTok; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading social media platform in Singapore is seeking a skilled FCC Compliance Manager to oversee regulatory compliance between their platform and a regulated financial entity. This role requires at least 3 years of experience in financial crimes compliance, deep knowledge of AML regulations, and the ability to manage intricate communication between teams. The ideal candidate will enhance compliance standards and improve workflows to mitigate risks effectively. This is an opportunity to join a dynamic global company that values creativity and diversity.

Benefits

Innovative work environment

Diversity and inclusion initiatives

Global company culture

Qualifications

• 3+ years of experience in Financial Crimes Compliance, AML, or Regulatory Compliance within a fintech, PSP, or E-commerce.
• Deep understanding of AML regulations and obligations of regulated payment institutions.
• Experience with STR/SAR filing processes and technical policy drafting.

Responsibilities

• Act as the primary liaison between TikTok’s financial crime team and PIPO’s compliance team.
• Lead alignment on Suspicious Transaction Report filing obligations.
• Draft and maintain Standard Operating Procedures for information sharing.

Skills

Financial Crimes Compliance

Anti-Money Laundering (AML)

Regulatory Compliance

Stakeholder Management

Project Management

Detail-Oriented

Education

Bachelor’s degree in Law, Finance, Business Administration, or a related field

Job description

Corporate Functions

TikTok and PIPO FCC Compliance Manager - Global Payment

Location: Singapore

Employment Type: Regular

Job Code: A258223

Responsibilities

About the Team: The Global Payment team provides TikTok payment solutions -- including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on the TikTok platform. The Global Payment Compliance team, leveraging industry and technological expertise, provides compliance policy, oversight, advisory and operational support to all of ByteDance's and TikTok's products and services.

About the Role: The intersection between TikTok's platform operations and our regulated payment entity (PIPO) is significant to the TikTok ecosystem. We are seeking a highly skilled FCC Liaison Specialist to serve as the primary bridge and gatekeeper between the TikTok financial crime Compliance team and PIPO’s Regulated Licensed financial crime Compliance team.

In this role, you will act as a custodian and translator between platform safety standards and financial regulatory requirements. You will be responsible for harmonizing and improving processes, ensuring good and consistent regulatory compliance standards and communications with regulators / stakeholders, and specifically ensuring alignment with Suspicious Transaction Report (STR) and other mandatory regulatory filing obligations to strengthen compliance and internal controls as well as mitigate risk across both entities.

Strategic Alignment & Stakeholder Management:

• Act as the primary custodian, point of contact and liaison between TikTok’s platform financial crime team and PIPO’s regulated compliance and AML team.
• Facilitate regular cross-functional working groups and communications to monitor, assess and identify issues and matters to be addressed across platform policy enforcement and regulated financial compliance requirements and to remediate or strengthen internal controls.
• Translate complex regulatory requirements from the licensed entity (PIPO) into actionable and practical operational workflows for the TikTok platform team and its business lines, and vice versa.

STR Filing & Regulatory Reporting:

• Lead the alignment on applicable Suspicious Transaction Report (STR) filing obligations.
• Resolve complex cases where the determination of "suspicion" may differ between the platform (user behavior focus) and the payment entity (transaction flow focus).
• Establish a "Dual-Filing" or "Referral" framework to ensure that when risks/issues are identified / detected on one side, the obligation to file or notify regulators / authorities is also evaluated appropriately by other relevant entities.

SOP Development & Process Optimization:

• Draft, review, and maintain Standard Operating Procedures (SOPs) that govern the information sharing and escalation paths between TikTok and PIPO.
• Develop or support establishing a cohesive regulatory narrative to ensure that external communications to regulators or partners are consistent across both entities.
• Design workflows for managing user accounts: ensuring that when a user is exited or restricted on TikTok for compliance reasons, the appropriate actions are triggered within PIPO, and vice versa.

Issue Diagnosis & Resolution:

• Proactively identify friction points in data sharing or risk assessment methodologies between the two teams.
• Lead "Deep Dive" sessions on specific typologies (e.g., money laundering and fraud ) to ensure both teams are detecting risks using unified lens.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in Law, Finance, Business Administration, or a related field.
• 3+ years of experience in Financial Crimes Compliance (FCC), AML, or Regulatory Compliance within a Fintech, Payment Service Provider (PSP), or E-commerce platform.
• Deep understanding of AML regulations (e.g., BSA/AML, MAS, EU Directives) and the specific obligations of regulated payment institutions.
• Experience with STR/SAR filing processes and decision-making.
• Proven ability to draft technical SOPs and policy documents.

Preferred Qualifications:

• CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner) certification.
• Experience working in a matrix organization where "Platform Compliance" (Trust & Safety) interacts with "Regulated Financial Compliance."
• Familiarity with the specific regulatory landscape of cross-border payments.
• Strong project management skills with the ability to influence stakeholders without direct authority.
• Bridge Builder: Ability to understand the language of both product/tech teams and legal/compliance teams.
• Detail-Oriented: Meticulous in documenting processes to satisfy regulatory audits.

Job Information

About TikTok: TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.