Terminal Operator Specialist

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A Singapore-based staffing firm is looking for an Operations Manager to oversee daily operations and ensure compliance with company standards. You will plan resources to meet KPIs, supervise admin staff, and manage customer communications. Ideal candidates have at least 3 years of relevant experience, are proficient in Microsoft Office, and possess strong leadership and communication skills. Join a dynamic team and contribute to operational excellence.

Qualifications

• Preferably 3 years of relevant experience in operations or similar roles.
• Proficient in Microsoft Office including Excel, PowerPoint, and Outlook.
• Experience leading and managing teams effectively.

Responsibilities

• Plan and manage daily resources to meet KPIs and targets.
• Supervise and support admin/operations staff with training and records.
• Ensure compliance with HSE, security, 5S, quality, and system processes.
• Handle escalations and resolve operational issues promptly.
• Manage customer and transporter communications effectively.

Skills

Team leadership

Microsoft Office proficiency

Strong communication skills

Experience with dashboards

Tools

Microsoft Excel

Power BI

Tableau

Job description

The Job:

• Plan and manage daily resources to meet KPIs and targets.
• Supervise and support admin/operations staff, including training and maintaining records.
• Ensure team compliance with HSE, security, 5S, quality, and system processes.
• Handle escalations and resolve operational issues promptly.
• Support system testing, upgrades, and process improvement initiatives.
• Manage customer and transporter communications, inbound/outbound shipments, and returns.
• Perform data entry, generate pick lists, and prepare reports (daily, weekly, monthly).
• Recommend disciplinary actions and plan overtime as needed.
• Assist in building a cohesive team and ensure quarterly targets are met.
• Perform other duties as assigned.

The Talent:

• Preferably 3 years of relevant experience.
• Proficient in Microsoft Office (Excel, PowerPoint, Outlook, VBA).
• Experience with dashboards (Power BI, Tableau) is a plus.
• Strong communication skills with internal and external stakeholders.
• Experience in leading and managing a team.