Temporary Management Assistant Officer

National University of Singapore; Singapore; Hybrid; Part time

Job summary

The Saw Swee Hock School of Public Health at the National University of Singapore seeks a Temporary Management Assistant Officer to support a large health research project. The successful candidate will contact potential participants, schedule study visits, and manage inquiries while working up to 36 hours weekly, mainly from home.

Qualifications

• Diploma in any discipline or 'O' levels with 10 years experience required.
• Minimum 3 years experience for diploma holders.

Responsibilities

• Contact potential participants and screen for eligibility.
• Schedule appointments and make at least 5 bookings per day.

Skills

Excel

Zoom

Education

Diploma or O levels

Job description

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Job Title: Temporary Management Assistant Officer

Posting Start Date: 27/05/2025

Job Description:

Job Description

The Singapore Population Health Studies (SPHS) is a large scale population-based health research project by the Saw Swee Hock School of Public Health, National University of Singapore. We are looking for a team player with experience in making outbound calls to people who signed up their interest to join SPHS research studies, screen their eligibility and schedule their study visits.

RESPONSIBILITIES
1. Contact potential participants by call, message, email or mail.
2. Screen participants for their eligibility.
3. Explain the study information to ascertain their willingness to take part before scheduling an appointment.
4. Book a suitable appointment or schedule for follow-up to do so later.
5. Audio-record all calls for QC purposes.
6. Make at least 5 bookings per day and fill slots only in the immediate 2 weeks.
7. Address any queries from the participant and provide any necessary informational materials to facilitate the study visit.

Qualifications

1. Diploma in any discipline and minimum 3 years of any work experience, or 'O' levels with minimum 10 years of working experience.
2. Work hours are required for afternoons and evenings on weekdays and at least 2 weekends per month.

3. Hourly rate at $13, for 24 - 36 hours of work per week.
4. Familiar with using Zoom (video call, audio-recording, changing shared screens and mouse control)
5. Proficient in Excel (large tables, pivot, formulas).
6. Work-from-home can be the main arrangement.

More Information

Location: Kent Ridge Campus

Organization: Saw Swee Hock School of Public Health

Department : Saw Swee Hock School of Public Health

Employee Referral Eligible: No

Job requisition ID : 27199