Telemarketing Specialist (SG)

Agensi Pekerjaan Career Wise Sdn Bhd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a highly motivated Telemarketing Executive to join their sales team. The role involves engaging with banking customers through outbound and inbound calls to promote personal line insurance products. Candidates should have a minimum of 2 years of relevant sales or telemarketing experience and possess strong verbal communication skills. Compensation includes a basic salary of up to SGD 3,500 and performance-based commission, along with comprehensive training and mentoring opportunities.

Benefits

Monthly Performance-Based Commission

21 days annual leave

Comprehensive Training and Mentorship

Career development opportunities

Qualifications

• Minimum of 2 years’ experience in sales, telemarketing, or a related customer-facing role.
• Strong verbal communication and interpersonal skills.
• Comfortable conducting outbound sales calls.

Responsibilities

• Conduct outbound calls to prospective banking customers to market personal insurance products.
• Handle inbound sales inquiries with professionalism.
• Meet or exceed individual and team sales targets.

Skills

Sales experience

Telemarketing skills

Customer engagement

Negotiation skills

Interpersonal communication

Education

Insurance certifications (e.g., BCP, PGI, HI)

Job description

We are seeking a highly motivated and results-oriented Telemarketing Executive to join our dynamic sales team in Singapore. This role involves engaging with banking customers via outbound and inbound calls to promote a range of personal line insurance products. The successful candidate will play a pivotal role in achieving sales targets while delivering exceptional customer experience in a structured, professional environment.

Key Responsibilities

• Conduct outbound calls to prospective and existing banking customers to market personal insurance products (leads provided).
• Handle inbound sales inquiries with professionalism and accuracy.
• Consistently meet or exceed individual and team sales targets and key performance indicators (KPIs).
• Identify and capitalize on opportunities for cross-selling and up-selling of relevant products.
• Respond to customer queries in a confident, timely, and courteous manner.
• Ensure all communications comply with regulatory requirements and internal quality assurance standards.

Candidate Requirements

• Minimum of 2 years’ experience in sales, telemarketing, or a related customer-facing role.
• Possession of relevant insurance certifications (e.g., BCP, PGI, HI) is highly advantageous.
• Strong verbal communication and interpersonal skills, with the ability to engage and persuade customers effectively.
• Comfortable conducting outbound sales calls and interacting with a wide range of stakeholders.
• Excellent negotiation skills and a resilient attitude in handling objections or rejection.
• A proactive and disciplined approach to meeting performance metrics and sales goals.

Compensation & Benefits

• Basic Salary: Up to SGD 3,500 (commensurate with experience)
• Monthly Performance-Based Commission
• Annual Leave: 21 days, including Birthday Leave
• Comprehensive Training, Coaching, and Ongoing Mentorship
• Career development opportunities in a structured, growth-focused environment
• Recognition and rewards for outstanding performance

Work Location

Raffles Place, Singapore

Working Hours

Monday to Friday, 9:00 AM – 6:00 PM

Shortlisted candidates will be invited to attend an in-person interview session on 14-16 January 2026 in Kuala Lumpur.